PRIVACY POLICY

WHO WE ARE

We are Skins & Needles.
Linthorpe Evolution Ltd Company number 10744889
Registered Address; 170-172 Linthorpe Road, Middlesbrough, England, TS1 4AG
Our website address is: skinsnneedles.co.uk.

When you shop online at Skins & Needles, we collect your information. It happens everywhere online, but we don’t want to send you things you won’t be interested in. It’s not good for you or for us. We want to know what you actually want to see, so we collect this information to try and understand you better. It means we won’t send you anything irrelevant, and if there is a problem with your order, we can deal with it quickly.

We want to be transparent about the information we store. We believe it’s best to be honest. Always. If you still have any questions for us, just get in touch: contact@skinsnneedles.co.uk

HOW WE GET TO KNOW YOU

The products that you choose all tell stories. All these stories help us get to know you better, and occasionally we might use information from third parties who you have also shopped with. This is all so we can better understand what you like and what you like to do, so that we’re only showing you the most relevant products.

INFORMATION THAT WE NEED

We’ll need your name and address. Our customers are part of our community, more than names on a sheet. We also use these to verify your payments, to make sure everything is above board.

Your email is another thing. We’ll use this to send you confirmation of your orders, along with any news we feel you’d enjoy. Not seeing anything useful? You can always unsubscribe by clicking the link in the email or by contacting us at contact@skinsnneedles.co.uk.

We’ll also need your payment card details. We’ll ask for them when you place an order, and we’ll also need to know that you’re over 18. That’s when you’re legally allowed to enter into a contract with us and buy our products with your own money.

Not everything we ask for is mandatory. But it does help us to understand you better. Your phone number can help us if a delivery driver is finding it hard to track down your address.

HOW WE PROCESS AND USE YOUR INFORMATION

As part of our community, you matter to us. We want to take care of you, because then, you’ll take care of us. Whenever you buy something or shop somewhere, you’re entering into a contract. We’re no different. But it’s nothing to be worried about. We also need it to check it’s really you. So, we use this information to verify you’re a genuine customer, not someone with mischief in mind.

MARKETING

At Skins & Needles, we like to keep you up-to-date with all the latest news. Data protection laws considers contacting clients for direct marketing to be a legitimate action for the business. So that’s what we’re going to do. But we do understand that you might not be quite as thrilled about that as us, so if you lose interest in us you can always unsubscribe from any communications. We’ll miss you, but we know that everyone has to walk their own path. Just remember that once you have, we won’t be able to contact you. Simply unsubscribe using the link in our emails or, if you have any questions, email us at contact@skinsnneedles.co.uk

SHARING DATA WITH OTHERS

We also use social media platforms from time to time for advertising purposes, as do our carefully selected partners mentioned above.

HOW LONG DO WE KEEP YOUR DATA?

As far as we’re concerned, if you keep coming back and shopping with us, you’re a member of our community, meaning we’ll keep track of the story you tell through the products you buy. Keeping track of the story you write with us will help us get speedy answers to any questions about your orders and will also help us with the slightly more tedious (but vitally important) legal or audit processes that we are required to complete on occasion.

KNOW YOUR RIGHTS

As a customer you have a legal right to access any of the personal information that we hold on you. Any request will be dealt with as quickly as possible, and always within 30 days. Please contact contact@skinsnneedles.co.uk. Please mark your request “subject access request” and provide your name, address and email address, and we will get back to you as swiftly as possible.

You can ask us to stop processing your data any time you like. Just get in touch with us by emailing contact@skinsnneedles.co.uk if you want us to delete, stop or adjust any part of our processing. As long as it’s legal and we’re able to, we will act immediately.

 

This privacy policy applies between you and Linthorpe Evolution Ltd, Salvins Sole Trader and the website ‘skinsnneedles.co.uk’. Linthorpe Evolution Ltd and Salvins Sole Trader takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of our services and the Website.

 

Please read this privacy policy carefully

 

Definitions and interpretation

In this privacy policy, the following definitions are used:

 

Data – collectively all information that you submit to Linthorpe Evolution Ltd and Salvins Sole Trader via the Website or throughout the business.  This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

 

Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.  Details of the cookies used by this Website are set out in the clause below (Cookies);

 

Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

 

GDPR – the General Data Protection Regulation (EU) 2018

 

Linthorpe Evolution Ltd and Salvins Sole Trader, we, our or us –  Linthorpe Evolution Ltd and Salvins Sole Trader, a company incorporated in England based at  170-172 and 176 Linthorpe Road, Teesside, TS1 3RB;

 

UK and EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

 

User or you – any third party that uses the services or accesses the Website and is not either (i) employed by Linthorpe Evolution Ltd and Salvins Sole Trader and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Linthorpe Evolution Ltd and Salvins Sole Trader and accessing the Website in connection with the provision of such services; and

 

Website – the website ‘skinsnneedles.co.uk’, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

Services –any interactions with the businesses owned by Linthorpe Evolution Ltd and Salvins Sole Trader.

 

In this privacy policy, unless the context requires a different interpretation:

  1. the singular includes the plural and vice versa;
  2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
  4. “including” is understood to mean “including without limitation”;
  5. reference to any statutory provision includes any modification or amendment of it;
  6. the headings and sub-headings do not form part of this privacy policy.

 

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Linthorpe Evolution Ltd and Salvins Sole Trader and Users with respect to services provided us and our Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

 

  1. For purposes of the applicable Data Protection Laws, Linthorpe Evolution Ltd and Salvins Sole Trader is the “data controller”. This means that Linthorpe Evolution Ltd and Salvins Sole Trader determines the purposes for which, and the manner in which, your Data is processed.

 

 

Data collected

  1. We may collect the following Data via our services and the website, which includes personal Data, from you:

 

  1. gender;
  2. profession;
  3. demographic information such as, preferences and interests;
  4. IP address (automatically collected);
  5. web browser type and version (automatically collected);
  6. operating system (automatically collected);
  7. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
  8. email address
  9. phone number
  10. address
  11. any relevant medical information that we need to be aware of in each case, in accordance with this privacy policy.

 

 How we collect Data

  1. We collect Data in the following ways:

 

  1. data is given to us by you;
  2. data is received from other sources; and
  3. data is collected automatically.

 

Data that is given to us by you

  1. Linthorpe Evolution Ltd and Salvins Sole Trader will collect your Data in a number of ways, for example:

 

  1. when you contact us by telephone, post, e-mail or through any other means;
  2. when you use our services; in each case, in accordance with this privacy policy.
  3. via consent forms required to be filled out prior to an appointment

 

Data that is received from publicly available third parties’ sources 

  1. We will receive Data about you from the following publicly available third-party sources:

 

  1. Facebook;
  2. Instagram;
  3. Twitter;
  4. Outlook
  5. Google
  6. Booksy
  7. Snapchat
  8. Pinterest

 

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:

 

  1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

 

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our services and Website.  Specifically, Data may be used by us for the following reasons:

 

  1. internal record keeping;
  2. improvement of our products / services;
  3. contact for market research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Website;

 

in each case, in accordance with this privacy policy.

 

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

 

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
  2. our employees, agents and/or professional advisors – to monitor online activity via Google Analytics; in each case, in accordance with this privacy policy.
  3. PayL8r (payl8r.com) who are a third party company that provide a finance option to our customers. Data will only be shared if this option is chosen and is limited to name, address, number and email address.

 

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
  2. we store your Data on secure servers.
  3. any data shared with any third party is done so with high levels of security and compliance with the GDPR.

 

  1. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: contact@skinsnneedles.co.uk

 

  1. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

 

  1. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

 

Your rights 

  1. You have the following rights in relation to your Data:
  2. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  3. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  4. Right to erase – the right to request that we delete or remove your Data from our systems.
  5. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  6. Right to data portability – the right to request that we move, copy or transfer your Data.
  7. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

 

  1. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: contact@skinsnneedles.co.uk

 

  1. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

 

  1. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

 

 

 

Links to other websites

  1. This Website may, from time to time, provide links to other websites.  We have no control over such websites and are not responsible for the content of these websites.  This privacy policy does not extend to your use of such websites.  You are advised to read the privacy policy or statement of other websites prior to using them.

 

Changes of business ownership and control

  1. Linthorpe Evolution Ltd and Salvins Sole Trader may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Linthorpe Evolution Ltd and Salvins Sole Trader.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

 

Cookies

  1. This Website may place and access certain Cookies on your computer.  Linthorpe Evolution Ltd and Salvins Sole Trader uses Cookies to improve your experience of using the Website. Linthorpe Evolution Ltd and Salvins Sole Trader has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies.  By giving your consent to the placing of Cookies, you are enabling Linthorpe Evolution Ltd and Salvins Sole Trader to provide a better experience and service to you.  You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

 

This Website may place the following Cookies:

Type of Cookie – Analytical/performance cookies

Purpose – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  1. You can find a list of Cookies that we use in the Cookies Schedule.
  2. You can choose to enable or disable Cookies in your internet browser.  By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.
  3. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Analytical/performance – We use the following analytical/performance cookies:

Description of Cookie – Google Analytics Tracking Code

Purpose – We use this cookie to analyse how users use the website and make routine improvements to the site.

 

General

  1. You may not transfer any of your rights under this privacy policy to any other person.  We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

 

Changes to this privacy policy

  1. Linthorpe Evolution Ltd and Salvins Sole Trader reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

 

You may contact Linthorpe Evolution Ltd and Salvins Sole Trader by email at contact@skinsnneedles.co.uk

 

 

COOKIE POLICY

WHAT THE HECK ARE COOKIES

Cookies can be a bit confusing, so we’ll try and keep it simple.
Cookies can be used as a kind of ID card for an online customer.
Basically, they let our website know when someone comes back to us, and therefore allows us to display the most relevant information for that customer.

They also make it easier and faster for users to interact with our website. Without cookies, filling up a basket or remembering the specifics of someone’s details or preferences would be monumentally difficult. We use cookies to make it as easy as possible for you to move around the website, shop for the gear you need and add items to your basket, without you having to log in every time you click.

What cookies are not is a longer list than what they are. They’re not computer programs so they can’t read information stored on your computer. They can’t be hijacked to spread viruses either, so they can’t hack you or get your email details. Cookies can only ever contain and transfer information to our website that you the user have disclosed. Not happy with that arrangement? You can turn off your cookies any time using your browser’s settings but bear in mind that this means you won’t be able to shop on our website, as a lot of the functionality is supported by cookies. Remember that cookies are specific to the computer you are using and if you access any site with another device, the settings on that device will be the ones that are applied.

We know cookies can be a bit complicated so if you still feel like you need to learn more, visit www.allaboutcookies.org/manage-cookies to answer any of your cookie-related questions.

When you land on the our website, the cookies you’ll get will come directly from us or from one of our business partners. There are a few different types, so here’s a quick run-down:

Essential cookies: The clue is in the name. Essential cookies are the ones that allow you to access our website, browse products, order and navigate through pages with ease. Without them, you simply won’t be able to use our site.

Performance cookies: These help us understand how you’re using our site. Performance cookies help us to analyse information like numbers of visitors to our website, measure usage and assess how well our advertising is working. We’ll use this information to tweak the performance of our website and improve the customer experience when shopping with us.

Functionality cookies: These cookies help us to offer extra functionality on our website. These are not strictly needed to be able to use the website, however they do enable features that will make it far easier to navigate and shop with us.

Targeting cookies: We use some cookies to track the interest our visitors have in our products. We sometimes use this to understand what our customers are really interested in, so we can make sure we’re offering the right things. This means we can use browsing behaviour to create the most relevant banner adverts, only showing you products that you have already viewed or are similar to what you have already seen on our website. These banner adverts are displayed across a variety of other website that customers may visit. This is called behavioural advertising and is tailored to each individual user, however cookie data is always anonymised and only stored temporarily. These banners will always feature an “i” icon which will supply information on the advertising network used and information on how to opt out if you wish.

TERMS & CONDITIONS

OUR TERMS

By entering the Skins & Needles website you agree to abide by the Terms and Conditions of use. A placement of an order online indicates your acceptance of these Terms & Conditions.

Skins & Needles reserves the right to and may change these terms at any time and will post such changes online. Please review these terms regularly to ensure you are aware of any changes as your continued use of skinsnneedles.co.uk after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

When registering on our website, you accept and agree that your personal data provided during registration will be sent to our UK database owned by Skins & Needles.  If you do not agree to your data being held in the UK please do not register with us. Once you shop and purchase online at the skinsnneedles.co.uk, you agree to abide by our terms and conditions and privacy policy. We may also contact you through email communication unless you opt out accordingly which you may do at any time by clicking ‘unsubscribe’ on your most recent email or by emailing contact@skinsnneedles.co.uk.

Orders shall be accepted at our sole discretion but will normally be accepted if the goods that you order are available and your credit card is authorised for the transaction. Your card will be charged automatically when you place your order. If for any reason we are unable to fulfil your order, a full refund will be given.

The contract between us (Skins & Needles) and you (the customer) becomes binding when we send you an invoice (with your goods). You will own the goods once they have been delivered to the address specified and when we have received cleared payment for the goods in full. Until that time then we will retain title to the goods. We will contact you if there are any problems.

PROMOTIONS

All of our promotion are valid online unless otherwise stated.

MULTI BUY & BUNDLES

We may contact you through an email before fulfilling the orders above a certain amount. This will only happen when you place a very large order.