At Skins and Needles Tattoo Studios, we consider it our mission to provide our clients with tattoo experiences that are not only extraordinary but also unforgettable. Our artists put their hearts and souls into every tattoo, striving for perfection with every design they create. However, we also understand that, on rare occasions, there may be moments when a customer’s vision isn’t entirely met. In such instances, we want you to know that we have a comprehensive policy in place to address your concerns and ensure your complete satisfaction.
The First Opportunity for Redemption: Original Artists
When a client expresses dissatisfaction with a completed tattoo, our first step is to offer the original artist an opportunity for redemption. Our artists take immense pride in their work and are committed to bringing your vision to life. They are best suited to understand the original concept and execute any necessary adjustments.
The initial tattoo artist possesses valuable knowledge about the specific ink and needles used during the entire tattooing process. This knowledge is immensely beneficial for making improvements if you’re unsatisfied with the tattoo. They can precisely match the ink color and needle depth/thickness, offering the best chance to seamlessly extend or correct your existing tattoo.
Exploring Additional Expertise: Self-Employed Artists
Should both the client and the original artist mutually agree that further modifications are needed, we have a network of exceptionally talented self-employed artists within our studio. These artists are ready and willing to step in, collaborate with the client, and address any concerns.
In most cases, there is no obligation for another independent artist to intervene. However, here at Skins and Needles, our team of artists functions as a close-knit family unit, with you as the client being an integral part of that unit. Our team is committed to supporting their fellow colleagues and ensuring that every client, even if not their original client, leaves our studio with a satisfying and exceptional experience.
Cost Coverage for Genuine Concerns
What truly sets us apart is our dedication to ensuring that the cost of revisions doesn’t become a burden for our clients. If a tattoo issue is determined to be the fault of the artist and not a result of a customer mistake, the studio will cover the cost of any necessary modifications. Our goal is to provide you with a seamless and stress-free resolution process.
Standing by Your Side, Even in Mistakes
Even in cases where a tattoo issue arises due to a customer mistake, we stand by our clients and strive to help them find a solution that leaves them happy. We believe in taking every possible step to rectify the situation, working closely with our clients to ensure their complete satisfaction.
Your Happiness is Our Priority
At Skins and Needles Tattoo Studios, we want you to know that your happiness is our unwavering commitment. A tattoo is more than just ink on skin; it’s a part of your identity and a representation of your unique story. We are dedicated to going above and beyond to ensure that you leave our studios not only satisfied but with a tattoo that exceeds your wildest expectations.
While it’s a rare occurrence for our clients to leave unsatisfied, we view these moments as opportunities to showcase our dedication to excellence and our passion for creating art that truly resonates with you. We firmly believe that your tattoo journey should be nothing less than exceptional, and we’re here to make that a reality, every step of the way.
A Second Chance with Our In-House Laser Expertise
Tattoos are not just ink on skin; they’re a form of self-expression, a lifelong commitment, and sometimes, personal tastes or circumstances may change over time. That’s why we proudly offer in-house laser technology, managed by our dedicated laser technician. This service provides our clients with a second chance to achieve the look they desire. Whether you’re looking to remove or cover up a tattoo, we’ve got you covered.